Turnkey telephony for your stores and restaurants, with or without a drive-through.
Connect your locations, manage direct numbers, drive-through intercoms and welcome announcements from a single platform. No technical hassle.
Rollout in 48h · France & Spain · Free porting · No commitment
Locations
12
Handsets
184
Lines
OK
The telecom solution built for retail and franchise networks in France and Spain.
Your whole fleet, one console
The essential tools to deploy and run telephony at every site.
Turnkey Numbers & Lines
Automatic assignment of your direct numbers per location. Your teams benefit from a clear numbering plan (e.g. 1001, 1002) with no risk of error.
Drive-Through & Intercom Management
Native support for drive-through order intercoms, checkout handsets and DECT handsets for stockrooms and kitchens.
Dual Hours (Public & Suppliers)
Set distinct time slots for public opening hours (e.g. 11am-10pm) and the direct line for your delivery drivers and suppliers (e.g. 9am-10pm).
Pre-answer & Seasonal Messages
Broadcast a national welcome announcement across the whole network or let each restaurant activate its own promotion (summer menu, holidays).
Monitoring & Interactive Map
View the health status of all your lines and intercoms in real time on a single map of your network in France and Spain.
Autonomy & Segregation
Give your store managers access to manage their exceptional closures without compromising network security.
Google, Microsoft & Apple SSO
Your teams sign in with their company account. Only email addresses on your domains are accepted: no outside access.
Run your entire network's activity at a glance.
From Paris to Madrid, your teams keep an overview of every location's status. Anticipate outages, see traffic and manage your sites effortlessly.
- 100% cloudNo physical server
- LiveLive call and opening indicators
- AlertsInstant notifications
Locations online
142/142 (100%)
Track the activity of every site
Follow store calls and drive-thru orders in real time, location by location.
- Answer rate and missed calls
- Rush hours to staff your teams
- Drive-thru wait and speaker exchange time
- Split between customers, drive and suppliers
Drive orders
206
Answer rate
92 %
Rush hour
12h–13h
Hour-by-hour activity
Business phone service built for retail brands, chains and franchises
Roll out a simple, affordable phone system across your whole store network in 48 hours to a few days.
Fast rollout
A new store or franchisee is up and running in days: number activated, pre-configured phones delivered, just plug them in.
Low, transparent price
Licence from €29 down to €24 excl. VAT per month per site, everything included, plus unlimited calling plans from €14 excl. VAT per line. No hidden fees, no Premium tier.
Central network management
Head office manages every location from one console, while each franchisee or manager only handles their own store.
How it works
Your numbers are activated
We provide and connect the phone numbers for each location to your space.
Plug in your equipment
Checkout phones, wireless handsets or drive-through intercoms: your hardware arrives pre-configured. Just plug it in, it works.
Manage with ease
Adjust your hours, edit your welcome messages and monitor your lines in a few clicks from your computer or smartphone.
Zero technical hassle
Keep your numbers
Number porting handled with no business interruption.
Plug & Play
Pre-configured hardware delivered straight to your store, ready to plug in.
Automatic backup
Your calls switch to mobile if the local internet goes down.
Pricing that grows with you
Clear per-site billing, decreasing with the size of your network.
Standard Plan
29 € excl. VAT / month / site
From ~€49 excl. VAT / month / site
i.e. €29 excl. VAT licence + €20 excl. VAT unlimited calling plan (1 line per site)
- Unlimited handsets
- Manager roles
- Real-time sync
- Hours & closures
- Call & drive analytics
- Google, Microsoft & Apple SSO
Telecom Plans
Local numbers (France & Spain) and unlimited calls (landlines and mobiles in France, Spain and Europe).
- 1 to 4 lines22 € HT / month / line
- 5 to 10 lines20 € HT / month / line
- 11 to 20 lines18 € HT / month / line
- 21 to 30 lines16 € HT / month / line
- 31 to 50 lines14 € HT / month / line
- More than 50 lines: custom pricing
Need more simultaneous calls on the same number?
Extra capacity: +€4 excl. VAT / month per simultaneous call.
The tier applies to the total number of lines subscribed across your whole network. Physical hardware extra.
A specific need or a question?
Frequently asked questions
Does Orkom work for stores located in Spain?
Yes. Orkom handles the assignment and porting of your geographic numbers in France and Spain (+34). You manage your whole cross-border network from a single console.
Can we keep our existing phone numbers?
Yes, we handle porting of all your geographic numbers (01 to 05) with no service interruption.
What happens if the internet goes down in a restaurant?
Orkom includes automatic failover: if your internet box goes down, incoming calls are immediately redirected to the manager's mobile.
How much does Orkom cost for a retail brand?
Our billing has two parts: the Orkom software licence billed per site (decreasing from €29 to €24 excl. VAT / month), and your unlimited calling plans billed by the number of lines in your network (decreasing from €22 to €14 excl. VAT / month). Hardware (phones, intercoms) is not included.
How long does it take to equip a new store?
48 hours to a few days, depending on when your pre-configured phones arrive: we activate the site's number and the phones arrive pre-configured. Plug them in and they work.
Is Orkom suited to franchise networks?
Yes. Head office keeps control of the whole network, and each franchisee manages their own hours, closures and greetings.
Do I need technical skills?
No. Everything is set up in a few clicks from a computer or smartphone, with no on-site installation.